Frequently Asked Questions
Last Updated: 11/24/2003
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How do I get a computer
repaired?
Here are 3 ways:
- Call us at 618-451-8091 and tell us your
computer problem.
- Call us toll free at 1-866-984-TECH.
- Fill out the online form. Click
here.
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What costs
are involved in computer repair?
This depends on the type of service. If the
solution does not require replacement of a part, you are only
charged a service fee.
If a part has to be replaced, the cost of
the part(s) will be added to the service fee. You'll find
that our fee is very affordable.
It is important to note that we do not charge
you a service fee actually for actually getting the part(s).
We only charge you for the time working on fixing the problem.
If the solutions calls for a trip to the shop, we will take
it there and bring it back as soon as possible.
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How long will a repair
take?
Most computer problems can be solved at the
time of service. However, whenever there are times that we
need to bring it to the shop, we strive to get the job done
within 48 hours.
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